California Public Utilities Code

§ 392.1

PUC § 392.1 Effective Jan 1, 2014Div. 1 · Part 1 · Ch. 2.3 · Art. 11

Statute text

(a)The commission shall compile and regularly update the names and contact numbers of registered providers.

(b)(1) The commission shall also compile and regularly update information to assist consumers in making service choices and the number of customer complaints against specific providers in relation to the number of customers served by those providers and the disposition of those complaints. To facilitate this function, registered entities shall file with the commission information describing the terms and conditions of any standard service plan made available to residential and small commercial customers. The commission shall adopt a standard format for this filing. The commission shall maintain and make generally available a list of entities offering electrical services operating in California. This list shall include all registered providers and those providers not required to be registered who request the commission to be included in the list. The commission shall, upon request, make this information available at no charge. Notwithstanding any other provision of law, public agencies that are registered entities shall be required to disclose their terms and conditions of service contracts only to the same extent that other registered entities would be required to disclose the same or similar service contracts.

(2)The commission shall issue public alerts about companies attempting to provide electric service in the state in an unauthorized or fraudulent manner as defined in subdivision (b) of Section 394.25.

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Legislative history

Amended by Stats. 2013, Ch. 604, Sec. 1. (SB 656) Effective January 1, 2014.