California Financial Code

§ 2107

FIN § 2107 Effective Jan 1, 2022Div. 1.2 · Ch. 6

Statute text

(a)A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer assistance.

(b)The telephone line shall be operative at least 10 hours per day, Monday through Friday, excluding federal holidays.

(c)This section shall become operative on July 1, 2022.

Legislative history

Added by Stats. 2021, Ch. 453, Sec. 2. (AB 1320) Effective January 1, 2022. Operative July 1, 2022, by its own provisions.