California Civil Code

§ 1788.11

CIV § 1788.11 Effective Jan 1, 2025Div. 3 · Title 1.6C · Part 4 · Art. 2

Statute text

No debt collector shall collect or attempt to collect a covered debt by means of the following practices:

(a)Using obscene or profane language.

(b)Placing a telephone call without disclosing the caller’s identity, provided that an employee of a licensed collection agency may identify oneself by using their registered alias name if they correctly identify the agency that they represent. A debt collector shall provide its California debt collector license number, if applicable, upon the consumer’s request.

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Legislative history

Amended by Stats. 2024, Ch. 522, Sec. 4. (SB 1286) Effective January 1, 2025.